2.4 Review Generated Bill Segments

Reference: Manage Billing Disputes Process Model - Page 1 for the associated business process diagram.

Actor/Role: CSR

Description: The CSR or Authorized User reviews the rebilled Bill Segment for accuracy and determines the next action. Refer to 4.2.2.2 CC&B Manage Meter Charges.

Available Algorithms

•	C1-BSI-INFO This algorithm formats the “Bill Segment Information” that appears throughout the system. It concatenates the fields and delimiters specified as algorithm parameters.

Entities to Configure

•	Installation Options